We treat your feedback confidentially, to the fullest extent possible under the law.
Evaluation– Respond to surveys and other opportunities requesting feedback
What We Do With Your Feedback
All feedback is reviewed and where appropriate shared with the people or teams involved for further improvement and if applicable, staff recognition (unless you request otherwise). Depending on the feedback, follow-up discussions, investigation or discussions may be needed. For complaints we will:
Contact you if we need more information to understand, or resolve your complaint;
Let you know when your complaint is resolved;
Use your complaint (without identifying you) for reporting and learning purposes.