Mental Health Services

Mental health services at HQ

We offer a stepped-care approach to matching cis guys into guys and all trans and non-binary people with the intensity of care they need rapidly. Stepped-care aims to provide the right care at the right time for each individual, with the goal of getting you care faster.

Mental Health Experience and Outcome Measures

Patient Reported Experience Measures (PREMs) are self-reported measurements that you will complete to provide information about your satisfaction with and experience receiving healthcare at HQ. PREMs are focused on your experience of the processes of care.


Patient Reported Outcome Measures (PROMs) are self-reported measurement tools that you will complete to provide information on your health and how the service has impacted your quality of life.


Why do we ask?

Research over the past two decades has clearly demonstrated that when those receiving care are asked to regularly and systematically rate their symptoms (PROMs) and their experiences of care and alliance (PREMs) – and those providing care actively use the information from the PROMs and PREMs to inform care – mental health outcomes improve.

A non-binary person thinking in therapy

First time Visitor

First time visitors to HQ can walk-in and register at our reception desk.

A young guy lying down on a couch, holding a cat while on their phone

Online self-assessment

HQ offers online self-assessment and resources that empower guys and trans people to address their mental health needs immediately.

Mental Health and Substance use Services at HQ

Assessment Services

Learn about  Mental Health Assessment Services which we provide.

Two guys, one with a braid in their hair smiling at each other on a yellow couch
A group of friends of varying genders laughing over drinks

Group Services

Learn about our  Mental Health Group Services which we provide.

Get Help Now

If you are struggling with thoughts of ending your life or harming yourself please contact crisis support or visit your nearest emergency department.

Crisis Support

Toronto Distress Centre (24/7):    416-408-4357 or text 741741 (2 am-2 pm daily)

Crisis Services Canada


Trans Life Line (for trans and gender non-conforming folks)


YouthLine (for Queer, Trans, Two-Spirit youth under 29)